Articles From Other Sources

August 30, 2017

Why Do Your Employees Work For You?

Just as the customer has expectations around a firm’s brand, so does an employee. While the Customer Value Proposition defines the value of a firm’s products or services to the consumer, the Employee Value Proposition(EVP) is the value — tangible, intangible, and reputational — that an employee receives from an organization in exchange for his or her work.
August 30, 2017

Laszlo Bock’s 6 Tips for Building a Better Workplace

Laszlo Bock is well-known for his book Work Rules! (Twelve, 2015) (, but the former senior vice president of people operations at Google shared a different message in his keynote session at the SHRM 2017 Annual Conference & exposition: Work sucks. Or at least it can. "Even people who have great jobs have terrible days, and not all of us have great jobs," he said. "I deeply believe we can fix that."
August 30, 2017

Carefully Craft the Employee Engagement Survey

Employee engagement surveys often are the first step toward increasing employee engagement ( But the surveys will be ineffective without the support of senior management, which is essential for the survey results to spark needed changes. Ensure that employees' responses will remain confidential to get honest answers, and keep the surveys simple and straightforward.
July 26, 2017

3 Steps to Building Engagement Among Your Hourly Workers

It’s time to stop taking the hourly employee for granted. Despite the fact that hourly employees are nearly 60% of the US workforce, leaders have a tendency to discount them when formulating their employee engagement strategies. The high turnover in hourly positions (49% on average according to one study), mixed with the idea hourly workers are a renewable resource that can always be replaced, leads to management styles that outright ignore the needs of this group.
June 2, 2017

Stop the Employee Engagement Survey Madness

Millions of words have been written about employee engagement, and over a billion dollars is spent annually in the US alone on employee engagement surveys and improvement interventions. Yet the needle has essentially not budged in over 15 years.
April 28, 2017

Your Employee Engagement Checklist

As a manager, a key aspect to keeping your employees engaged is applying your best practices consistently. It’s all too easy to get caught up in putting out fires and meeting targets, and letting this critical aspect of your job slip down the priority list. It’s also a lot of stuff to remember, and when you multiply that by the number of people who report directly to you, well . . .
April 28, 2017

Who Cares About Employee Experience?

Most leaders and managers are either well into their strategic plans for 2017, or their plans were completed weeks ago. For those still working on ways to improve for the coming year, however, one key area to consider is your employee experience. Is it in good shape? Could it use some tweaking? Is it aligned with your business objectives for 2017 and beyond?