QCL Newsletters


September 29, 2021

Management Lessons from the Pandemic

"The very practice of management no longer works." These are the opening words of a rather formidable source: the most recent edition of Gallup's State of the American Workplace report, released in 2020. It's one of the most comprehensive surveys of U.S. management trends in existence,

JUNE 2021

June 10, 2021

Hindsight Is 2020-Insights from Culture Amp’s COVID-19 Survey

In 2020, Culture Amp pivoted to help our customers and broader community work through the pandemic. We created emergency response surveys for organizations to get timely feedback from their employees on what mattered at that moment, and made sure HR teams were finding time to take care of themselves.

MARCH 2021

March 30, 2021

Lessons from Crisis: What to Bring Forward & What to Leave Behind

After nearly a year responding to the COVID-19 crisis, we invite you to pause and reflect on lessons you’ve taken from the experience. What about your new workstyle has worked well? What hasn’t? What do you want to continue doing? What have you found ineffective?


February 25, 2021

What 150 Top CHROs Are Saying About Productivity After 2020

COVID-19 has changed the way CHROs think about engagement and productivity. Not only have they retooled their strategies for a remote and hybrid workplace, but they have also increased monitoring of engagement and productivity in response to prolonged uncertainty and upheaval.


January 19, 2021

HR Work & Life-A Collection of Lessons Learned from 2020-By UKG

It goes without saying that 2020 was a year unlike any other. The obstacles, personally and professionally, were unrelenting. HR in particular had to lead the way on sensitive people issues they never saw coming, without any best practices or blueprints to fall back on. But when faced with the worst, HR emerged from the experience with....


December 18, 2020

What Gallup Has Learned From Organizations During COVID-19

With the disruptions of 2020, organizational leaders often ask how they should interpret current employee engagement results or compare them with past measurements given the markedly different circumstances. Are the survey results even useful?
December 1, 2020

What we’ve learned from our COVID-19 response template

The pandemic is putting an unprecedented amount of pressure on employees and employers alike. One study found that one in four U.S. employees are experiencing burnout as a result of COVID-19. This makes it a critical time for organizations to keep a finger on the pulse of the mental health, wellbeing, engagement, and productivity of their


November 24, 2020

How Employee Engagement Has Changed in 2020

2020 has changed just about everything, especially employee engagement. With that in mind, we fielded our annual Employee Engagement & Workplace Report this year and uncovered some remarkable insights and trends. Workplaces have faced the powerful effects of a global pandemic and economic uncertainty.
November 3, 2020

When is the Best Time to Survey Employees? Now!

As a consultant in the employee and organization survey space, I am asked a lot of questions. How many surveys is too many? How often should we survey? How many questions should we include in our survey? The list goes on and on. But the question that I have been asked a lot lately is “when is the best time to survey our employees?”


October 26, 2020

The Workplace Post-COVID: What Has Changed?

From social distancing to wearing face masks, it’s not surprising that some companies are reluctant to embrace the new typical day in the office. So what exactly can we expect offices to look like once they reopen and beyond? Here’s how the COVID-19 pandemic has changed the daily workplace:
October 10, 2020

7 Ways Employers Can Help Parents Juggling Working From Home and Online School

The demands on working employees to both manage their jobs and be their child’s only resource to help navigate the technical difficulties and nuances of remote learning are a real and present strain on employees. Employers can establish tangible, practical ways to offer support to employees, while still managing performance expectations,
October 2, 2020

Employer Response to COVID-19: XpertHR Survey Report

COVID-19 has been an unprecedented challenge for society at large, but also for the working world. The pandemic and its accompanying recession have created a uniquely difficult situation for employers, as they face not only a severe economic downturn, but also an acute health and safety crisis requiring extraordinary steps to protect their staff


September 23, 2020

You’re Right! You Are Working Longer and Attending More Meetings

Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average workday increased by 8.2 percent—or 48.5 minutes—during the pandemic’s early weeks.
September 15, 2020

The Way We Work Has Changed

In the Before Time, Dan O'Leary, a director of business partnerships at a tech company, commuted two to three hours a day and flew on weekly business trips. He adhered to a strict schedule: His alarm was set for 5:30 a.m. to fit in a Peloton ride and shower before catching the train, and his workdays were jammed with meetings.
September 7, 2020

Working through crisis

Throughout the global pandemic, the height of the Black Lives Matter movement, and widespread economic crisis, our world as we knew it flipped upside down. While there’s no playbook for periods of crisis, we created this toolkit to help you work through it.


August 26, 2020

Viewpoint: How to Prepare Your Company for Permanent WFH

As the pandemic accelerates the adoption of remote work, organizations large and small are realizing that jobs we used to assume had to be done on-site can in fact be done remotely. Many companies, including Twitter and Facebook, are moving to make certain roles permanently remote.
August 20, 2020

Optimizing The Work From Home Experience

Ten weeks ago, Brex implemented a work from home strategy in response to the COVID-19 outbreak. Two weeks later, we rolled out a Culture Amp pulse survey to ask the team how they were doing. The results exposed extreme variance in how people were experiencing the situation,
August 20, 2020

HR for HR: Employee Well-being Starts with HR Self-care

In times of crisis, stress, and uncertainty, employees know they can turn to HR for support and guidance. But who can HR turn to? HR teams go above and beyond to support their people during challenging times, all while being drained from their own professional and personal responsibilities.

JULY 2020

August 20, 2020

‘Windowed Work’ Improves Productivity, Satisfaction

Of all the significant workplace components being transformed by the coronavirus pandemic, the traditional 9-to-5 workday will likely experience the most change. For many employees, flexible schedules have become common during the health crisis, and new research from global staffing firm Robert Half suggests workers are happy about it.

JUNE 2020

August 20, 2020

A CHRO’s Perspective on the Workforce in a COVID-19 World

Leaders are always concerned with building the right culture, increasing the capability of their people, and improving the performance of their organization and its teams. The COVID-19 global health crisis has not changed those concerns. But it has forced businesses to rethink their future to attain long-term sustainability -- and for some,
August 20, 2020

Rethinking Expenses as Remote Work Continues

When they were in the office, employees had access to all the supplies and resources they needed to be productive. Now that they are working from home during the coronavirus pandemic, that may not be the case. Text-messaging company Zipwhip anticipated that staff would need items from the office to effectively—and
August 11, 2020

Employers Face Decisions Over Keeping Telework Options

The COVID-19 pandemic and resulting economic shutdown left millions of workers unemployed throughout the U.S. Many of those who kept their jobs did so by transitioning to working from home, and many of them now would like to keep doing so, either permanently or at least on an hoc basis as the economy reopens.

MAY 2020

August 20, 2020

How Did You Support Employees During COVID-19?

Around the globe, organizations are doing their best to respond to the Coronavirus pandemic as quickly as possible. But as companies work to mitigate the short-term impact of COVID-19, it’s critical that they also consider the long-term effects on employees and, as a result, the business.
August 19, 2020

Millennials Say They Are Struggling More to Work from Home

Despite technical prowess, remote work is difficult. Family pressures, roommates and stress are contributors. Millennials are struggling more than older employees to get their work done amid the COVID-19 pandemic. They also report higher levels of anxiety and sleeplessness than Baby Boomers and Generation Xers,
August 19, 2020

Viewpoint: Here’s What the Future of Work Will Look Like

The world of work will never be the same. The coronavirus has fundamentally changed every aspect of business—from our commute to our work environment to how we interact with our colleagues. Business is not running as usual—that much is certain.
August 19, 2020

Is Working Remotely Effective? Gallup Research Says Yes

Recently, several federal agencies reported they're scaling back remote work programs, citing a lack of data regarding remote workers' effectiveness. "Given our current service challenges and lack of data on [the agency's telework policy's] impact on public service," Social Security Administration spokesman Mark Hinkle told The Washington Post
August 19, 2020

Viewpoint: What Will Work-Life Balance Look Like After the Pandemic?

As if being a working parent didn't already include enough moving pieces to manage, even toddlers are now having standing teleconferences. For the two of us, our daughters' virtual morning preschool meeting is one more item to be juggled as we attempt to work full-time from home without childcare.
August 19, 2020

Majority of Employees Embrace Remote Work

Surveys show that most employees feel confident about their ability to work from home during the COVID-19 pandemic, but they also have significant concerns, such as higher anxiety and stress, difficulty concentrating, and lack of social interaction.

APRIL 2020

August 19, 2020

How to Manage Your Newly Remote Workers

In lieu of the crisis that has emerged due to COVID-19, companies around the globe have asked their employees to work remotely. This has led to many employees working from home. Moreover, it has created a unique situation for the managers who now have to manage their teams remotely. Though establishing clear remote-work policies is preferred, no one can navigate a new field in the time of a global crisis.
August 19, 2020

How to find your focus while working from home

In wake of the COVID-19 pandemic, a lot of people across the world are finding themselves working from home. While there are some conveniences, working from home isn’t easy for everyone and can come with many distractions. For parents and caregivers, there is a whole new dimension of disruption and anxiety that comes with being able to get your work done while taking care of your family.

MARCH 2020

August 19, 2020

Learning To Work Remotely

Remote work is becoming a new normal for organizations across the globe due to the coronavirus pandemic. In order to maintain workplace culture while making this shift, organizations must find new ways of engaging their employees.This quick guide will help you set the stage for remote work and give you best practice tips to help: